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Girl playing with toy kitchen - Support Point Update 14th Nov 2017

Support Point Update 9th January 2018

January 8, 2018

Support Point can be contacted Monday to Friday, 9am-5pm by phone on 01 4040681 or email If you have a query outside of these hours, please send us an email and we will get back to you as soon as possible.


HR Topic of the Week: Minimum wage increase

The National Minimum Wage in Ireland increased to €9.55 from €9.25 for an experienced adult employee. This increase came into effect on 1st January 2018.


Support Point Topic of the Week:

Tusla inspections – managing non-compliances:

Continuing our series which focuses on non-compliances from Tusla inspection reports, this week we highlight the need for every service to have a person in charge and a named deputy in the service. For single handed providers, they must have a named adult who is available to be called on in emergencies.

The “person in charge” means the person who has day to day charge of the running of the service. A person in charge must be on the premises. Where the person cannot be on the premises there must be a person nominated to deputise in their absence. The service must name and document the person in charge on a day to day basis within the service and name and document the person or persons who are deputised to in the absence of the person in charge. The service must have a clear management structure in place that identifies the lines of authority and accountability in the service. Each person’s role and responsibilities must be clear.

An emergency person applies to sessional services where one adult is caring for 11 children or less or a single-handed childminder. “An emergency person” is an adult who is available within 10 minutes of calling the person and must be capable of knowing what to do without instruction and provide additional support in the event of an emergency. The emergency person must be familiar with the service and in a position to provide assistance. There must be a Garda vetting disclosure (and police vetting where applicable) and 2 validated references on file in the service for the emergency person. The emergency person is not required to have the minimum level 5 qualification as they are only required in an emergency situation. An emergency person is not a deputy or a relief member of staff.


Support Point Question of the Week:

How should our service deal with the flu that is currently circulating?

Flu season is here at the moment. The HSE is advising those in at-risk groups to get the flu vaccination. Information on the vaccination and at-risk groups is available from the HSE’s website. It is really important to review your infection control policy (please note: login is required to view this document) to ensure good hygiene is being followed in your service and to help prevent the spread of the flu and other illnesses circulating at this time of year.  Handwashing is the most effective way of preventing the transmission of infection. Is your handwashing policy available to all staff?  We have a template policy on hand hygiene that includes songs to sing to children when they are cleaning their hands. Staff should remain at home when they are unwell and parents should be informed that their child cannot attend the service if they are unwell.

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