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Support Point Update 28th Nov 2017

Support Point Update 10th April 2018

April 10, 2018

Support Point can be contacted Monday to Friday, 9am-5pm by phone on 01 405 7103 or email If you have a query outside of these hours, please send us an email and we will get back to you as soon as possible.


Series: GDPR – Communicating privacy information

Continuing our GDPR series, this week we look at communicating privacy information to parents and employees in your service. The processing of personal data must be transparent. The GDPR will result in changes to how privacy statements should be presented and what they need to include.

1. Legal Basis of Processing
Under the GDPR, privacy statements must state the legal basis for the organisation’s processing activities, be that consent, contractual necessity, compliance with a legal obligation, etc.

2. If consent is the basis for the organisation’s processing activities, the privacy statement must inform the data subject of their right to withdraw consent at any time. While the right to withdraw consent is not new, the express obligation to publicise it in a privacy statement is new.

3. Privacy statements must now include the period for which data will be stored, or if this is not possible, the criteria used to determine the retention period must be specified.

4. The GDPR requires privacy statements to reference the existence of the data subject’s new and extended rights, such as the right of erasure, the right of rectification, the right to restrict processing, the right to object to processing and the right of data portability. Data subjects must be informed of their avenues of complaint and escalation in the event that their rights are not adequately respected. Therefore, privacy statements must include contact details of the DPO within the relevant organisation (where a DPO is appointed) and details of data subjects’ right to complain to the relevant supervisory authority. If the personal data being collected is required for statutory or contractual reasons, then the data subject must be informed of the consequences of failure to provide the data.

5. Transparency and Clarity
The GDPR requires organisations to present privacy statements in a “clear, transparent, intelligible and easily accessible form… using clear and plain language”.

Information to include on your privacy statement:

  • explain the different ways you will use their information, if you have more than one purpose
  • provide a clear and simple way for them to indicate they agree to different types of processing and the links between different types of data you collect and the purposes that you use each type of data for
  • the consequences of not providing information
  • what you are doing to ensure the security of personal information
  • information about people’s right of access to their data; and what you will not do with their data.


Support Point Topic of the Week:

Tusla Early Years Inspections – managing non-compliances:
This week we are continuing our series and looking again at Regulation 16 – The Record in Relation to a Pre-school Service. This regulation outlines the need to have a record, in writing, of the policies, procedures and statements the service is required to maintain.

The policy we are focusing on this week is the Outings Policy.

Information that your Outings Policy should include:

  • There is a risk assessment carried out prior to each outing
  • A checklist is created and completed before each outing of all items needed for the outing
  • Written parental consent is obtained for each child attending the outing
  • Insurance cover is outlined
  • The policy outlines that a first aid box is brought on every outing and a trained first aider is available on the outing
  • The adult/child ratio for an outing
  • The method of checking children on an outing is outlined (headcount, roll call etc.)
  • A charged mobile phone that all parents have the number of is brought on the outing
  • The policy outlines that up to date contact details for parents are brought on the outing
  • Details of management of a critical incident on an outing (e.g. missing child)


Support Point Question of the Week:

What is the eligibility for INCO (Inclusion Co-ordinator) capitation?
Where a graduate of the LINC programme (Inclusion Co-ordinator) is employed by a pre-school setting and has taken on the role of an Inclusion Co-ordinator, the Registered Provider will be able to apply for an additional capitation of €2 per week per child. The capitation is payable for all ECCE-eligible children in a pre-school room whether the child is on an ECCE/CCS/TEC programme.


Eligibility for LINC training
In order to qualify for this free training, candidates must:

  • Be working within an early years’ setting with a pre-school room that is contracted for any DCYA Early Years Programme (ECCE/CCS/TEC)
  • Hold a minimum Level 5 qualification in Childcare
  • Be nominated by their manager to participate.

The LINC programme application can be found here and applications close this Thursday 12th April at 4pm.

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