[formerly EYES]
The Quality Support Services is dedicated to meeting the needs of our members. We provide access to expert advice, guidance, and information across all aspects of quality service delivery, from initial setup and HR guidance to funding programme support, regulatory understanding and compliance, pedagogical practice and the day-to-day operation of a high-quality service.
About Quality Support Services (QSS)
Our Quality Support team has extensive experience across the Early Years, School Age Care and Childminding sectors, bringing a wealth of expertise to our quality support services. By working closely with our members, we develop strong, trusting relationships that shape our approach and enhance our understanding of the challenges they face in their everyday practice. This combination of sector knowledge and genuine partnership enables us to deliver meaningful, tailored support that responds to the daily needs, demands, and realities of each individual service and setting, helping them to continuously grow, improve, and deliver high‑quality outcomes for children and families.
Services
The Quality Support Services are available to our members as part of their Membership fee.
Our dedicated support line, as a benefit of your membership, can be accessed via phone line or email. We provide our members with expert advice, guidance, and information on all areas of quality service delivery, from initial setup, to HR guidance, Funding programme advice, Regulatory understanding and compliance and pedagogical supports to operating a quality setting and lots more.
Our Quality Support Services phone line is available Monday, Wednesday and Friday, from 9 am – 10.00 am and 3.00 pm – 4.00 pm, and Tuesday and Thursday, from 2 pm – 4.00 pm.
Alternatively, you can email your query to [email protected], and we will assist you with any questions you may have. You may also submit your query via our contact form, which can be accessed here.
For all urgent queries, please email [email protected] with ‘Urgent’ in the subject line, and we will schedule a callback
Members also have access to comprehensive information on topics that are of relevance to them in our weekly newsletter Early Times Weekly, on our website and in our quarterly magazine Childhood Times.
Our continued analysis of inspection outcomes, regulations and compliance means that we can provide useful and accessible hardcopy shop resources and online downloadable resources.
We endeavour to keep up to date on legislative updates and other specific areas of concern for our members.
Operating A Childcare Setting
In this section we aim to assist you in the day to day running of a childcare setting by providing you with all the necessary information you may need from setting up to information on the various types of service and up to date information on funding schemes.
Human Resources
Regulation and Inspection
This section will give you an overview of the governing legislation and regulations for the sector and information on the various inspection types.
Quality Support Services (QSS) [formerly EYES]
The Quality Support Services is a service dedicated to focusing on our members’ needs. As an organisation, we are fully committed to supporting you in providing quality experiences for children, ensuring that every young child thrives and learns in quality Early Years and School Age Care in centre-based and childminding settings. Â
Policies and Procedure
Quality practice is underpinned by agreed policies, procedures and practice guidelines and in this section we will offer you information on how to go about developing these as well as useful information and handy templates.
The Quality Support Services is dedicated to meeting the needs of our members. We provide access to expert advice, guidance, and information across all aspects of quality service delivery, from initial setup and HR guidance to funding programme support, regulatory understanding and compliance, pedagogical practice and the day-to-day operation of a high-quality service.
About Quality Support Services (QSS)
Our Quality Support team has extensive experience across the Early Years, School Age Care and Childminding sectors, bringing a wealth of expertise to our quality support services. By working closely with our members, we develop strong, trusting relationships that shape our approach and enhance our understanding of the challenges they face in their everyday practice. This combination of sector knowledge and genuine partnership enables us to deliver meaningful, tailored support that responds to the daily needs, demands, and realities of each individual service and setting, helping them to continuously grow, improve, and deliver high‑quality outcomes for children and families.
Services
The Quality Support Services are available to our members as part of their Membership fee.
Our dedicated support line, as a benefit of your membership, can be accessed via phone line or email. We provide our members with expert advice, guidance, and information on all areas of quality service delivery, from initial setup, to HR guidance, Funding programme advice, Regulatory understanding and compliance and pedagogical supports to operating a quality setting and lots more.
Our Quality Support Services phone line is available Monday, Wednesday and Friday, from 9 am – 10.00 am and 3.00 pm – 4.00 pm, and Tuesday and Thursday, from 2 pm – 4.00 pm.
Alternatively, you can email your query to [email protected], and we will assist you with any questions you may have. You may also submit your query via our contact form, which can be accessed here.
For all urgent queries, please email [email protected] with ‘Urgent’ in the subject line, and we will schedule a callback.
Members also have access to comprehensive information on topics that are of relevance to them in our weekly newsletter Early Times Weekly, on our website and in our quarterly magazine Childhood Times.
Our continued analysis of inspection outcomes, regulations and compliance means that we can provide useful and accessible hardcopy shop resources and online downloadable resources.
We endeavour to keep up to date on legislative updates and other specific areas of concern for our members.
Operating A Childcare Setting
Human Resources
Early Childhood Ireland is committed to helping our members with all of their Human Resources needs. Please note the information in this section is restricted for member-only access.
Regulation and Inspection
This section will give you an overview of the governing legislation and regulations for the sector and information on the various inspection types.
Policies and Procedure
Quality practice is underpinned by agreed policies, procedures and practice guidelines and in this section we will offer you information on how to go about developing these as well as useful information and handy templates.
