Scéalta – The Early Childhood Ireland Blog

< Back to Blog

Without trust, what is left?


Tuesday 06 August 2019

There has been much debate in recent days about whether mandatory CCTV in all early learning and care services is needed. For me, both as a parent and as a HR Practitioner, this begs the question; where is the trust gone? Is this the legacy we want to leave our children with, that at all times educators need to be watched because they can’t be trusted to do their jobs? Is this what we want to normalise?

The fundamental basis of the employment relationship, like any relationship, is the implied term of trust and confidence. The employer will trust the employee to do their job, and has confidence in their skill and ability. The employee trusts the employer acknowledges them for the work that they do, and has confidence that they will support them. Where we create an environment of trust for employees, they will feel the following:

  • I trust I can make a mistake and be supported to learn from it
  • I trust I can speak up and be heard
  • I trust my colleagues and support them
  • I trust my manager to have my back

"When we trust our employees, they’re more likely to behave responsibly and be productive, creative and forward thinking. What would you change if your starting point was trust instead of control?"

Lucy Adams, HR Disrupted, Its time for something different, 2017

Trust underpins everything. This is where we need to shift the focus to. Mutual trust between the managers and staff of an ELC setting. Where trust exists, people feel more comfortable in influencing each other in a positive way. This comes from the top, and people will follow the example set and be inspired by it. If we inspire people to feel safe in speaking up and challenging the ways things are done, then things can only improve. If we trust our staff to call out poor practice and expect more from each other, they will do this, because they will feel it is safe to do so. Lack of trust only creates fear, and where fear exists people will not take responsibility, they will not go the extra mile and they will not ultimately be the best they can be.

Trust is catching! Where someone feels trusted, they will exhibit and mimic the behaviours of those who gave them that trust and in turn will be trusted.  The parents and children using an ELC setting, for example, will feel it in the air, see it in behaviours, sense it through interactions.  It is like a language in and of itself and everyone around will speak it to each other. And this is how people will start to feel secure.

So, where CCTV is not the answer, maybe we are asking the wrong question and Lucy Adam's question is the one worth considering: 

"What would you change if the starting point was trust instead of control?"



Gillian Moore is the Manager of Early Childhood Ireland’s newly launched Early Years Employer Service. With over 10 years’ experience working in HR and a prior legal background, Gillian’s focus will be on supporting Early Childhood Ireland's members as they navigate the complexities of running a service and helping them have confidence in their HR and business practices.


2 comments Comments

2 Responses

  1. Danielle Ryan says:

    Empowerment of employees is great but I am not against CCTV and I believe any service should be open and welcome transparency. CCTV can give insight to managers who can like you said create a positive productive atmosphere to work and care for children. Critically CCTV is an extra protection for children which is what families are trusting childcare workers to do and unfortunately it would appear that not all childcare services are adhering to quality practice or deserving of trust.

  2. Gillian Moore says:

    My fear is that mandatory CCTV will inhibit rather than encourage a positive productive atmosphere. Whilst I can’t argue with extra protection for children I’m not convinced that mandatory CCTV will achieve this. If we came from place of trust and transparency then staff should feel safe calling out poor practice/behaviours and know they’ll be listened to.

Leave a Reply

Please Log In to comment:

Meet the Members(1) friendships(1) Fantasy play(1) Online(1) Empathy(1) Favouritism(1) Laughter(1) Traditions(2) Kilkenny(1) Employee(1) Training(2) Academic Skills(1) risk(2) General Data Protection Regulation(1) Graduation(1) Awards(2) National Pyjama Day(1) Drawing(2) Magic(1) conversations(1) Early Learning and Care Centres(1) Impact(1) Book Club(2) Academics(1) NAEYC(1) Wrapping paper(1) Arithmetic(1) Educator of the Year Award(3) Decisions(1) Spiders(1) E.coli(1) Kids Own(1) Educator Award - Leader in Practice(1) Certificate(1) Irish Early Years Research & Practice Seminar 2018(1) Jillian van Turnhout(1) Kerry(1) Arts(1) Engagement(1) EECERA 2016(1) Professionalisation(4) Whole Group(1) Valerie Gaynor(1) Support(1) dublin(2) Minister for Children and Youth Affairs(1) Reggio(1) Giraffe(2) Visitors(1) Socioemotional development(1) pets(1) Magnavacchi(1) Japan(1) Plastic(1) meals(3) The Lullaby Book(1) Snacks(1) Aldo Fortunati(4) Family wall(1) Time(1) Anxiety(2) Growing up Outdoors(1) Environment(2) Children's Research Network(1) education(2) Staff Motivation(1) overhear(1) toddlers(3) Early Years(1) baby room(1) Tuscan Approach(2) Adoption(1) Care routines(1) role playing(1) research(6) Confidence(1) Treasure(1) Flowers(1) National Council for Curriculum and Assessment(1) Providing Leadership to the First 5(1) Imagination(3) Role play(1) Competent(1) National Awards 2018(2) Margy Whalley(1) Special Needs Assistants(1) University(1) UD(1) Vertical grouping(1) Home Corner(1) Yoga(1) Jenga(1) Nonverbal(1) Engineers Week(2) outdoor space(3) GDPR(1) Awards 2018(3) Participation(2) trust(3) community(5) Scéalta Blog(91) Belonging(3) INTO(1) Rising to the Challenge(2) Treasure Chest(1) Love(2) Creativity(4) Hand Hygiene(1) Emergent Curriculum(1) Human Resources(1) Síolta Quality Assurance programme(1) TOY Programme(1) stories(2) life long learning(1) UN(1) Policy and Implementation Panel(1) Celebrations(4) Party(1) SPICE Framework(1) ICBN(1) Qualifications(1) Event Guide(1) Mathematicians(1) Cork Institute of Technology(1) AIM(2) Through the looking glass(1) Behaviour(3) Exploring(1) Siolta blog(4) budget(1) Motor neuron disease(1) Frustrations(1) National Forum for the Enhancement of Teaching and Learning in Higher Education(1) Workforce(1) Intention(1) Study Trip(1) Childcare Barometer 2018(1) Afghanistan(1) Administrative Burden(1) Maths(5) Vivian Gussin Paley(1) Meal time(1) Self-Esteem(1) Budget 2020(1) Primary School(2) parents(5) Children and families(1) purpose(1) Maynooth University(1) Leadership(1) Obesity(1) Touch(1) Blocks(1) Albert Einstein(1) Mantra(1) National Bereaved Children's Awareness Week(1) Early Childhood Care and Education(1) transitions(10) Maths Week Ireland(1) outdoors(3) Thank you(1) Positivity(1) EM Standing(1) HR(1) under 3's(3) Trade union(1) Mealtimes(1) MA(1) mushrooms(1) Christmas Creativity(2) Trigonometry(1) Maria Montessori(1) Consent(1) Design(1) Inter-generational(2) Irish(1) Oireachtas(1) Equality & Inclusion Guidelines Training(1) AsIAm(1) linc(1) TRAP(1) Breathing(2) feisty(1) Self Help Skills(1) Light table(1) Winter(1) RIE philosphy(1) Creative(1) Book Review(1) emotional environment(1) Reggio Children Network(1) Early Years Educators(2) Masterclass(2) Inspired Practice Award(5) Interests(1) Games(1) European Project(1) St. Patrick's Day(1) Cork(1) Partnership with Families Innovation Award(1) CIT(1) The Jelly King(1) supportive environments(2) Leprechauns(1) Teamwork(1) Running(1) Wendy Lee(3) Mixed age groups(2) play(32) Department of Education and Skills(1) Exploring and Thinking(1) Community involvement(1) Reggio Emilia(1) Art(6) Story(1) Seas Suas(1) story time(2) Universal Design(2) collaboration(1) reading(5) Elders(1) Orla Kenny(1) Budget 2018(1) Valentine's Day(3) Body Language(1) christmas(9) Sustainable(1) Sculptures(1) Funding(1) Queues(1) Ariana Pucci(1) listen(1) Montessori & Early Childhood Professionals Ireland(1) Twitter(1) Early Childhood Ireland National Awards(1) educating(1) Laugh(1) Recycling(2) Grief(1) Titles(1) Iceland(1) DCYA(4) Independence(1) Dr Mary O'Kane(1) Biting(1) Playdough(1) documentation(3) outdoor play(6) Learning Stories Award(3) value(1) Snack Time(1) routine(2) Early Learning and Care(1) Playschool(1) IGL(1) child-centred approach(1) Annual Conference 2019(1) ERASMUS+(3) babies(7) Ceremony(1) Deirdre Rogers(1) STEM(3) Our Little Seed(1) Buddies(1) Settling in(4) food(1) Identity(5) Leaders in Practice(1) Health(2) School Age Childcare(1) Limerick(1) NCCA(3) Mayo(1) Wonder(1) Storytelling(4) Easter(1) Research Seminar(1) Change(1) Cognitive development(1) Investment(2) risk assessment(1) Snakes(1) Scéalta Book Review(1) Wilenski(1) Painting(1) Music(3) Self-regulation(1) Fabric(1) Mo Scéal(1) Learning Journal(1) Craft(1) Trade Unions(1) Builders(1) Prexit(1) Aistear(113) early years research(1) Lego(2) Mount Everest(1) Culture(2) Growing up in Ireland(3) eating(1) Supernanny(1) Challenges(1) Engineering Ireland(1) San Minia(1) Sustainability(3) ECEC(1) Awards 2019(1) Autism(3) Infectious diseases(1) Children's Rights(3) LINC Award for Leadership in Inclusion(1) Maynooth(1) Map(1) Time Out(1) Dance(1) Policy(2) Interaction(1) interacting(2) Advocacy(1) Children(3) Communications(1) CCTV(1) Italy(1) Educator - Leader in Practice Award(1) Trick or treat(1) Pobal sector profile(1) Educators(1) MECPI(1) Digital(1) Sport(1) preschool(2) Rich Documentation(1) Relaxation(1) Workplace well-being(1) Dr. Emer Ring(1) Gratitude(1) play stories(1) Document Learning(1) Upcycling(1) ears(1) ECCE(6) Mud kitchens(1) Sequins(1) First 5 strategy(1) Traffic Lights(1) Buddy Bench(1) Confident(1) Fee Play(1) Patterns(1) Scents(1) Identity and Belonging(4) Mark Twain(1) planning(1) respect(5) Childcare(2) Vietnam(1) Annual Conference 2017(2) Weather(1) Sweets(1) Summer(1) Infection Control(1) Santa(2) Degree(1) Digital Devices(1) Stress(2) Pobal(1) risky play(2) dining(1) Research Conference 2019(1) United Nations(1) Technology(3) Decision Making(1) First 5(1) Magda Gerber(1) San Miniato(4) National Awards 2019(1) Care-giving routines(1) Maths Week(1) Halloween(2) UN Sustainable Development Goals(1) Learning Story(1) Together Old and Young Programme(1) environments(1) Aistear Siolta Practice Guide(1) social media(1) Mindfulness(2) Shapes(1) Workplace Relations(3) emotions(2) listening(1) Maternity Leave(1) Malaguzzi(1) Diversity(1) Horizon 2020(1) Rituals(1) Syria(1) Capable(1) bonds(1) Iraq(1) ReCreate(2) Thinking(1) Well-Being(9) early childhood educator(1) Pen green(1) experience(1) Sociodramatic play(1) Frosty the Snowman(1) College(1) Social Skills(1) Loss(1) Xbox(1) Access and Inclusion Model(2) Inspirational(2) Visual Impairment(1) Liz Kerrins(1) Little Buddies(1) DES Inspection(1) animals(2) Gardening(1) Irish Childhood Bereavement Network(1) Eritrea(1) Smiles(1) communication(4) dining experiences(1) Wesco(1) Appreciation(1) Thanks(1) Affordability(1) Interactions(2) PIP(1) Inter-generational learning(2) Montessori(3) Arlene Forster(1) Quality(4) curiosity(3) New Appointments(1) Line-ups(1) Feeding(1) Learning Stories(9) Inspections(1) science(3) dogs(1) Names(1) Window(1) Facebook(1) Graduate(1) UNCRC(1) learning(19) National Holiday(1) Minister Katherine Zappone(1) Reflective Practice(1) Research and Professional Learning(1) Síolta(108) educarer(1) grandchild(1) Shoes(1) memories(1) Learning journals(1) Learning Story Awards(1) Photographs(1) books(4) Nutrition(1) CPD(1) Penguins(1) Síolta QAP(1) Norway(2) Department of Children and Youth Affairs(2) Childhood(1) Performance Management(1) Building Resilience(1) Early Childhood Ireland’s National Early Childhood Research Conference 2019(1) Engineering(3) Exit interview(1) Nuturing interactions(1) Communicating(1) Sleep(1) Children's Voice(1) relationships(17) Glitter(2) worries(1) Plants(1) Budget 2019(2) refugees(1) Recycle(1) maternity health(1) Potential(1) curriculum(5) Child mental health(1) Brain(1) Family(1) Routines(1) science week(2) RTE Investigates(1) Leargas(1) Death(2) Mental Health(3) Celebrate(1) development(8) Performing(1) journey(1) Inclusion(3) scéalta(29) blog(28) Exclusion(1) Bereavement(2) Exercise(1) Toby Bears Camping Trip(1)


Site maintained and developed by Cloud Nine